Managed helpdesk, infrastructure monitoring and on-site support for offices, hotels and residential buildings — proactive enough that most problems are fixed before anyone notices them.
A single number or ticket queue for staff and residents, with remote resolution for most issues the same day they're raised.
Servers, network hardware and endpoints watched around the clock, with patching and updates scheduled to avoid disruption.
Scheduled visits and call-outs for the hardware, cabling and equipment that can't be fixed from a desk.